RepQR

Terms of Service

Last updated: July 16, 2026

1. Acceptance of These Terms

These Terms of Service (the “Terms”) are a binding agreement between you and RepQR, LLC, a Texas limited liability company (“RepQR,” “we,” “us,” or “our”), governing your access to and use of the RepQR platform, websites, applications, products, and services (collectively, the “Service”).

By checking a box indicating acceptance, creating an account, completing a purchase, or accessing or using the Service, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy, and our Refunds, Shipping & Print Orders Policy, each of which is incorporated into these Terms by reference. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

These Terms contain a binding individual arbitration provision and class-action waiver (Section 23) that affect how disputes are resolved. Please read it carefully.

2. Eligibility

The Service is intended for business use. You must be at least 18 years old and able to form a binding contract to create an account or make a purchase. The Service is not directed to children, and we do not knowingly collect personal information from children under 13.

3. The Service

RepQR is a marketing platform that connects physical touchpoints to digital experiences. Depending on your plan, the Service may include: hosted landing pages on RepQR-provided subdomains; QR code generation and scan tracking; AI-assisted video, design, and copy generation; a video library; lead capture and contact management; email and SMS campaign tools; event pages and guest registration; custom-printed marketing products; and analytics.

We may add, change, or discontinue features from time to time. Where a change materially reduces the core functionality of your paid plan, we will use reasonable efforts to notify you in advance.

4. Your Account

  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
  • You must provide accurate, current information and keep it updated.
  • Notify us immediately at hello@repqr.com of any unauthorized use of your account.
  • You may not share, sell, or transfer your account without our written consent.

5. Subscriptions, Billing & Automatic Renewal

Plans. We offer subscription plans billed monthly or annually, one-time purchases (such as event packages, credit packs, and print orders), and optional add-ons. Current pricing is shown at checkout and on our pricing page.

Automatic renewal. Unless you cancel, your subscription automatically renews at the end of each billing period (monthly or annual, as selected at checkout), and the payment method on file is charged the then-current price for your plan. The renewal term, price, and cancellation method are disclosed at checkout before you subscribe.

Cancellation. You may cancel at any time in your account settings or by emailing hello@repqr.com. Cancellation takes effect at the end of your current billing period; you keep access until then. Except as described in our Refunds Policy or as required by law, fees already paid are non-refundable and no prorated refunds are issued for partial periods.

Price changes. We may change subscription pricing with at least 30 days’ advance notice; changes apply at your next renewal. If you do not agree to a price change, cancel before it takes effect.

Payment processing. Payments are processed by our third-party payment processor. We do not store full payment card numbers. Taxes may be added where required. If a payment fails, we may retry it and may suspend the Service until payment is made.

6. AI Video Credits

  • Included credits granted with your plan refresh each billing cycle and do not roll over; unused included credits expire at the end of the cycle.
  • Purchased credit packs do not expire while your account remains active.
  • Credits are consumed when you generate content, have no cash value, are non-transferable, and cannot be redeemed or refunded for money.
  • If your subscription is cancelled or your account is terminated, remaining credits (included and purchased) are forfeited when the account closes at the end of your billing period.
  • We may adjust the credit cost of specific generation features prospectively with notice.

7. One-Time Event Packages

Event packages are one-time purchases that include an event page, QR code, a stated number of videos and credits, and analytics for a single event. Event pages remain hosted for the period stated at purchase (currently 90 days after your event date) unless you purchase an optional keep-alive extension. After the hosting period ends, the event page and its analytics may be archived or deleted.

8. Print Products & Physical Goods

We offer custom-printed and personalized products produced by our print production partners and shipped to you or distributed on your behalf (for example, direct-mail campaigns). Because these products are made to order with your content:

  • You are responsible for reviewing and approving your design before ordering. Approved designs — including any typos or content errors — are printed as approved.
  • Custom products cannot be returned. Defective or misprinted orders are handled under our Refunds, Shipping & Print Orders Policy.
  • Production and delivery times are estimates, not guarantees.
  • You represent that you have all rights needed to print the content in your design and that it complies with our Acceptable Use Policy.

9. AI-Generated Content

The Service can generate videos, designs, scripts, page layouts, and marketing copy (“Output”) using artificial-intelligence systems, including third-party AI service providers that process your inputs on our behalf.

  • Ownership. As between you and RepQR, and to the extent permitted by law, you own the Output generated for you, once any amounts due for it have been paid. To the extent ownership does not automatically vest in you, we assign our right, title, and interest in the Output to you.
  • Our license. You grant us a license to host, store, reproduce, process, display, and transmit Output as needed to operate, provide, secure, and improve the Service.
  • No uniqueness. AI systems may produce the same or similar output for other customers. We make no promise that Output is unique to you, and you may not assert rights in Output against another customer whose independently generated output is similar.
  • Accuracy. AI-generated content can be inaccurate, incomplete, or unsuitable. You are responsible for reviewing Output before publishing, printing, or otherwise using it, and for ensuring your use complies with applicable law (including advertising, professional-licensing, and industry rules that apply to your business).
  • Provider changes. We select and may change the underlying AI service providers at our discretion.

10. Your Content

“Your Content” means content you upload or submit to the Service — videos, photos, logos, audio, text, designs, and data. You retain all ownership rights in Your Content. You grant RepQR a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt (for example, transcoding or resizing), publish, display, and distribute Your Content solely as needed to operate, provide, secure, and improve the Service and as you direct (for example, publishing a landing page or printing a product).

  • You represent that you own or have the necessary rights to Your Content and that it does not infringe any third party’s rights or violate any law.
  • Hosted media is provided for streaming and display through the Service. We are not an archival service; keep your own copies of source files.
  • Content is retained for the duration of your active subscription and may be deleted 30 days after cancellation or termination.

11. Voice & Likeness (Biometric Data)

Some features let you create a digital model of a voice or visual likeness (for example, recording your voice or uploading a headshot so the Service can generate videos featuring you). For these features:

  • You must provide the express consent requested in the product before the recording or image is captured and processed. Our collection, use, retention, and destruction of this data are described in the Privacy Policy.
  • You may only create a digital voice or likeness of yourself, or of another person for whom you have obtained — and can produce on request — that person’s prior written consent.
  • You may not use these features to impersonate any person, or to create content that misrepresents who is speaking.
  • You can request deletion of a stored voice or likeness model at any time (Section 27).

12. Your Customers’ Data

The Service collects information from people who interact with your pages, QR codes, forms, and events (“End-User Data”) — for example, contact details submitted through your forms, event registrations, and scan and viewing analytics.

  • Roles. As between you and RepQR, you own End-User Data collected for you and are the responsible party (controller) for it. RepQR processes End-User Data as your service provider, on your behalf and per your instructions as expressed through the Service.
  • Your obligations. You are responsible for providing any legally required privacy notices to your end users, establishing a lawful basis for collection, honoring their privacy rights requests, and complying with laws that apply to your collection and use of End-User Data.
  • Our obligations. We will not sell End-User Data or use it for our own marketing. We use it only to provide the Service to you, as described in our Privacy Policy.
  • A signed data processing addendum is available on request for customers that require one.

13. Acceptable Use & Outreach Compliance

Your use of the Service must comply with our Acceptable Use Policy. In particular, if you use campaign features (email, SMS, or other outreach):

  • You are the sender of your campaigns. You warrant that every recipient has given any consent required by law (including CAN-SPAM, the TCPA, and state telemarketing and privacy laws) and that you will honor opt-outs promptly.
  • You may not upload or message purchased, rented, or scraped contact lists.
  • SMS features are additionally governed by our Mobile Messaging Terms.
  • We may suspend or throttle campaign features immediately if we see spam complaints, legal risk, or deliverability harm, with or without notice.

14. Intellectual Property

The Service — including its software, design systems, templates, workflows, text, graphics, and trademarks — is owned by RepQR or its licensors and is protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, no rights in the Service are granted to you. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service, or access it to build a competing product. If you send us feedback or suggestions, we may use them without obligation to you.

16. Publicity

Public pages hosted by the Service may display unobtrusive RepQR branding (for example, “Powered by RepQR”). We may identify you by name and logo as a customer in our marketing materials; you may opt out at any time by emailing hello@repqr.com.

17. Beta Features

Features labeled beta, preview, or early access are provided as-is, may change or be withdrawn at any time, may be subject to additional limits, and are excluded from any availability expectations.

18. Third-Party Services

The Service is built on third-party infrastructure and service providers — including payment processors, cloud hosting and content-delivery providers, AI service providers, communications providers, and print production and shipping partners. We choose these providers and may change them at any time. If you connect your own third-party accounts to the Service (for example, an email, social, or calendar account), your use of those services is governed by their terms, and you authorize us to access them on your behalf as needed to provide the features you enable.

19. Disclaimers

THE SERVICE, ALL OUTPUT, AND ALL PHYSICAL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPQR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

  • We do not guarantee any particular marketing results — including leads, scans, conversions, sales, or revenue.
  • We do not warrant that AI-generated Output will be accurate, complete, error-free, or fit for your intended use.
  • We strive for high availability but do not guarantee uninterrupted or error-free operation, and scheduled maintenance may temporarily affect the Service.
  • Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) REPQR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) REPQR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) $100.

These limits apply to all claims, whether based on warranty, contract, statute, tort, or otherwise, and do not limit liability that cannot be limited by law.

21. Indemnification

You will defend, indemnify, and hold harmless RepQR and its officers, members, employees, and agents from and against any claims, damages, and expenses (including reasonable attorneys’ fees) arising out of (a) Your Content; (b) your campaigns and communications sent through the Service, including alleged violations of anti-spam, telemarketing, or privacy laws; (c) your collection and use of End-User Data; (d) your use of voice or likeness features in violation of Section 11; or (e) your violation of these Terms or applicable law.

22. Term, Suspension & Termination

These Terms apply while you use the Service. We may suspend or terminate your access (in whole or in part) if you materially breach these Terms or the Acceptable Use Policy, if required by law, if your account creates security, legal, or deliverability risk, or for non-payment. Where practical, we will notify you and give you an opportunity to cure.

Upon cancellation or termination, your access ends at the close of the paid period, published pages are unpublished, and your content and data may be deleted after a 30-day grace period. Sections that by their nature should survive (including Sections 9, 12, and 19–26) survive termination.

23. Dispute Resolution; Arbitration; Class Waiver

Informal resolution first. Before filing a claim, you and we agree to try to resolve the dispute informally: send a written description of the dispute to hello@repqr.com (or we will send one to your account email), and the parties will attempt in good faith to resolve it within 30 days. Formal proceedings may begin only after that period.

Binding arbitration. Except as provided below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The Federal Arbitration Act governs this section. The seat of arbitration is Texas; hearings may be conducted remotely, and either party may elect to proceed on documents alone where the rules allow. Each party bears its own attorneys’ fees except where the applicable rules or law provide otherwise.

Exceptions. Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive relief in court for infringement or misuse of intellectual property or for unauthorized access to the Service.

Class-action waiver: disputes must be brought on an individual basis only. Neither party may participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate claims of multiple parties.

Opt-out. You may opt out of this arbitration agreement (not the rest of these Terms) by emailing hello@repqr.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms, stating your name and account email.

Coordinated filings. If 25 or more similar demands are filed by or with the assistance of the same counsel or organization, the parties agree the AAA’s applicable mass-filing procedures will apply, with staged bellwether proceedings before remaining demands may proceed.

If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the remainder will stay in arbitration.

24. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. For any dispute not subject to arbitration, the state and federal courts located in Texas will have exclusive jurisdiction, and the parties consent to venue there.

25. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email or through the Service at least 14 days before the changes take effect (except changes required by law, which may take effect sooner). Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, cancel before the changes take effect. The “Last updated” date above reflects the current version.

26. General

  • Entire agreement. These Terms (with the policies they incorporate and any order or enterprise agreement you sign with us) are the entire agreement regarding the Service. If a signed agreement conflicts with these Terms, the signed agreement controls.
  • Severability. If any provision is unenforceable, the rest remains in effect.
  • No waiver. A failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
  • Notices. We may notify you via the email on your account or through the Service. Send legal notices to hello@repqr.com.

27. Contact

RepQR, LLC
Email: hello@repqr.com
Web: repqr.com/contact

← Back to Home